Policy

Frozen Meal Handling Policy

Simple placeholder policy wording for a USA-based frozen prepared meals ecommerce website. Replace bracketed details before launch.

After delivery

Move meals to your freezer immediately after arrival. Keep meals frozen until you are ready to heat them. Do not leave packages outside for extended periods.

Storing meals

Store at 0°F (-18°C) or below. Enjoy each meal by the best-by date on the package for best quality. Keep packaging sealed until ready to heat.

Heating meals

Follow the heating instructions printed on each package. Vent the film lid before microwaving when instructed, let meals stand briefly after heating, and check that meals are hot throughout before eating.

Thawing

You may thaw a meal overnight in the refrigerator for faster heating. Do not refreeze meals that have been fully thawed.

Package condition

Do not consume meals if packaging appears compromised or if the meal is no longer frozen or safely chilled on arrival. Contact support right away with photos and order details.

Business Information

[email protected]
TCR Trading Group LLC
1314 E Las Olas Blvd 901
Fort Lauderdale, FL 33301